Absent? No need

photo:link.growth/flickr

I sent a text message to my travel agent this morning:

“Can we talk online after 15 minutes? I’m just in the middle of something. I got word from my client that the group will push through with their travel. Revised itinerary is Manila – Bangkok – Hongkong – Manila.

My travel agent, said:

“I’m sorry Ma’am, I cannot go online. I am not in the office, spending some time with my family. It’s a holiday today :)” **

Embarrassed, I apologized and told her we will just talk tomorrow.

She texted me back :

“No prob :)”

VA’s have a different timeline. For us, there is no such thing as HOLIDAYS.

Like if I’m working on a project with a deadline, come hell or high water, results have to be produced on or before the deadline.

For VA’s working full time, I believe that absences are allowed as long as the client is previously advised, preferably a week or two beforehand. But if an emergency comes up, and the VA will not be able to report for work on a particular day, the VA must inform the client as soon as possible.  (Tip: it may be a good idea to take note of your client’s contact details so you can get in touch with them in case of an emergency).

As a VA,  I own my time. I may not have holidays like the rest, but I can create my own holidays. I can even be on a holiday and yet remain to be logged in. No need to be absent. What more can we ask for?

~ Marisa

** Note:  August 21 is a non-working Holiday in the Philippines to commemorate the death of democracy icon,Sen. Benigno Aquino,Jr.